Terms and Conditions

1. Introduction

By using the The Grand Travels website, you agree to these Terms and Conditions. If you do not agree, please do not use the site.

2. Website Use

You may browse the site for personal, non-commercial information about travel offerings we publish. You agree not to misuse the site, attempt to disrupt it, or submit false or harmful content through our forms.

3. Travel Information

Content on this website may include tour descriptions, destination information, fleet details, and travel stories. This information is provided for general guidance and inspiration. Details should be reviewed and confirmed with us before any final travel arrangement is made.

Images, itineraries, availability, inclusions, and other details may change. Always verify current information when planning.

4. Enquiries and Requests

Our contact, tour enquiry, and quote request forms allow you to ask questions or request information. Submitting a form is an enquiry or request for contact — it is not a confirmed booking, reservation, or purchase unless we expressly confirm that with you through a separate arrangement.

We will use the details you provide to respond. Providing accurate contact information helps us reach you.

5. Pricing

Where prices appear on the website, they are indicative unless we state otherwise in writing for a specific arrangement. Final pricing for any journey depends on dates, availability, group size, and other factors confirmed with you.

6. Third-Party Services

The website may rely on hosting, email delivery, image hosting, and optional messaging tools to operate. Those providers process data as needed to deliver their services. See our Privacy Policy for more detail.

7. Intellectual Property

Text, branding, layout, and images on this website are owned by The Grand Travels or used with permission. You may not copy, scrape, or republish substantial content without our prior written consent, except for normal personal browsing or sharing links to public pages.

8. Website Availability

We aim to keep the website available, but we do not guarantee uninterrupted access. Maintenance, outages, or updates may occur without notice.

9. External Links

The site may link to external websites (for example WhatsApp). We are not responsible for the content or practices of third-party sites. Their terms and privacy policies apply when you leave our site.

10. Limitation of Liability

To the fullest extent permitted by applicable law, The Grand Travels is not liable for indirect or consequential loss arising from use of the website or reliance on published content. Nothing in these terms excludes liability that cannot be excluded by law.

11. Changes

We may update these Terms and Conditions from time to time. The "Last updated" date will change when we do. Continued use of the website after changes means you should review the updated terms.

12. Governing Law

These terms will be interpreted in accordance with the laws that apply to our business operations. The specific governing jurisdiction for disputes should be confirmed with legal counsel and updated here once the business has designated it.

13. Contact

Questions about these terms can be sent to hello@thegrandtravels.com or via our contact page.